Dear Kevin Bacon EE,
I am writing to you today to explain my frustrations with your shit mobile phone signal in North Wales.
Before I launch into a tirade of rants, I will admit, I thoroughly enjoy the Kevin Bacon adverts… I love seeing him back on the screen (especially in that astronaut costume!). However, I can’t help be rather pissed off when he tells me you have 4G! Oh my word 4G what a dream!
To be fair, you do provide 3G coverage and even can pick up 4G on occasions. However my gripe today is not with the data coverage but it’s in relation to the simple reason we all had mobile phones in the first place – a simple phonecall.
PHONECALLS AND TRAVELLING
I am so fed up of your shit mobile phone signal. Completely fed up of not being able to pick up mobile phone reception – not data, just the ability to do a phonecall. As you can see from my map, coverage per your coverage map is good. If that is the case, why CAN’T I FUCKING PHONE?!
You see, I do a fair bit of commuting to and from work. I travel approx 40miles a day – I attach a handy map for reference.
* actually the signal has been even worse than this over the past three days. But usually this is as good as it gets.
OTHER PEOPLE ARE FED UP TOO
I understand you have come under a lot of critiscsm lately and in all fairness, it was called for. I wish to thank the lady that chained herself to the Bangor store for bringing your shit mobile phone signal to your attention and I’m hoping now you will stop treating your North Wales customers as second class citizens. We pay the same amount for contracts as people in major cities yet we don’t get a decent service from you.
Oh and when I went to one of your stores to discuss my mobile phone was being blamed and that if I could travel by sea I should be able to pick up signal. I mean WTF?!
(As an update, see this Daily Post article about the response from Giff Gaff in relation to the padlocked woman!)
So tell me, what are you going to do EE?
And how about you my lovely readers, do you suffer with rubbish phone signal?